Account Manager

Seattle, WA | Dates: May 2015 - Oct 2017

Created partnerships with new clients analyzing current and future business needs/goals to formalize a plan to improve user experience and increase conversions growing their online presence and ROI.

Responsibilities:

• Learned client’s pain points, business and marketing goals and objectives
• Created SEO competitor analysis reports identifying areas for improvement and opportunities
• Provided expertise to clients developing a digital analytics solutions to meet identified needs
• Worked with clients to scope and outline functional specifications creating a scalable roadmap for continued growth and success
• Created and tailored custom proposals outlining goals, deliverables and detailed specifications within budget on how we'll achieve them

Seattle, WA | Dates: May 2010 - May 2015

Lead front-end developer coding custom designs into functional responsive websites (PSD to HTML) with integration with our Content Management System.

Responsibilities:

• Used HTML5, CSS3, Bootstrap, Sass, jQuery PHP5, MySQL, Git, Adobe CS in the successful development and completion of over 50+ website
• Worked closely with internal teams helping create custom project specs and solutions to complex functionality
• Trained and mentored Account Managers and interns in content entry and formatting in the CMS along with work-flow processes and unit testing
• Managed repository, CMS and server and database environments, DNS, SSL, email
• Created documentation and resources for internal teams and clients
• Trained clients on our CMS and provide ongoing technical support

Technology:
HTML5, CSS3, Bootstrap, Sass, jQuery, PHP5, MySQL

EO&T IT Business Systems - Date: May 2009 to May 2010
Location: Bellevue, Everett WA

Provided web development, database reporting, systems analysis and configuration management support to Support Shared Services Group (SSG) Boeing Commute Office for the Transportation Resource Assistance Management System (TRAMS) system.

Key Achievments:

• Performed in depth analysis applications/systems architecture defining areas for improvement
• Created process diagrams, UI wireframes, conceptual and technical models of both the database and application components to better align system functions to business processes.
• Re-architected and implemented automated processing of WageWorks participant data for the Commuter System reports
• Automated database and web server tasks/procedures reducing manual reporting processes saving yearly resource costs
• Led the successful implementation of the new TRAMS Parking system modules

Technology used:
ColdFusion, ColdFusion Server, SQL 2001/2005, Javascript, HTML, CSS, Visio w/FLEX UI Stencils, WSSO, Adobe CS, SourceSafe. Oracle, Teradata, MS Office

EO&T Computing & Network Operations - Location: Auburn, Renton, Bellevue, WA
Date: 1999 to May 2009

Designed and developed dynamic data driven websites creating online solutions for the overall Computing & Network Operations (CNO) organization. Worked closely with project managers and technical teams creating information architecture, wireframes, UI prototypes, database design and content management strategies focusing heavily on user experience.

Key Achievements:

• Developed and launched our CMS consolidating 45 organization website saving $90,000/yr in server space.
• Presented and pitched our solutions to senior management and successfully implemented our CMS to other organizations
• Participated on company web teams developing organization web standards and successfully implemented these to all 2nd and 1st – level management websites
• Led the successful implementation of WSSO (Web Single Sign On) into all organization web applications

Technology used:
ColdFusion, ColdFusion Server, SQL 2001/2005, Javascript, HTML, CSS, Visio w/FLEX UI Stencils, WSSO, Adobe CS, SourceSafe. Oracle, Teradata, MS Office

Computing & Network Operations - Location: Renton, WA
Date: 1996 to May 1998

Responsible for managing technical support tickets for 4000 employees within the Renton, WA domain. Worked closely with the LAN, UNIX, and PC desktop technicians ensuring tickets were completed within the required timeframe. Represented our group on the Boeing Action Request System (BARS) deployment team leading our work cell to a successful implementation of the tool. Designed and maintained group web site.

Aloha Airport Shuttle - Location: Honolulu, HI
www.alohaairportshuttle.com (HTML5, Bootstrap 3, Sass, jQuery)

This is my Mom's husband's company website I first designed and developed back in 2012. I redesigned it in 2016 making it mobile responsive and also adding Google Tag Manager elements to further track SEO data. It's a fun site to manage and also gratifying watching his business grow each year.

Another You Permanent Cosmetics - Location: Seattle, WA
www.danetteproszek.com (HTML, CSS, jQuery)

This is my friend Danette's company website I first designed and developed back in 2006. Danette is a ultra talented tattoo artist specializing in cosmetic tattooing (eyebrows, eyeliner, lips). I redesigned it in 2012 and as we speak am redesigning it for the third time. The new site will be built in Bootstrap 4, Sass and will be mobile responsive and have a new modern design with updated copy. Excited for everyone to see the new site!

Previous freelance work (eons ago in a galaxy far far away...)

Netmusic, PC Money Club, Magdalen Hsu Li, Karrsen Electronics, Pacific NW Shredding,