I'm a customer driven IT specialist with 15+ years experience in Web UI/UX design and development providing support in all aspects of the system development lifecycle. I've had the opportunity to work in large and small companies spending the bulk of my career in Information Technology at Boeing while also volunteering at small startups during the dot com boom. I'm currently a Account Manager at efelle creative in Seattle, WA. Outside of work I'm a bonafied gym junkie, foodie and connoisseur of craft beers.
This is version 5.0 of my website which I first launched back in 1999 as Bamboo Digital Media. Bamboo Digital comes from my Japanese/Hawaii background combined with my passion for creative design and technology. The original purpose of the site was to showcase my work in graphic and web design, however now it's all about simplicity and a place where folks can learn more about me."The key to success is not focusing on the pot of gold, but the next step in the process. It's all about execution!" - Marc Takeuchi, GO COUGS!!
Location: Seattle, WA
Date: Oct 2017 to Present
Position: Account Manager
email@example.com | 206.384.4909
Manage new and existing projects working closely with clients creating long term relationships.
Document and create project requirements and specifications
Collaborate with our elite partners (BigCommerce) and any other third parties that are part of the project scope
Work with clients to define timelines and milestones for each phase of the project lifecycle
Interact and coordinate with the design, development, content and sales teams ensuring all milestones are met on time
Maintain constant communication with the client
Manage the overall budget and each of the project phases
Resolve any conflicts that may arise with the scope, budget or project timeline
Provide CMS training
Provide ongoing client support for future need and questions
On top of my account management role, I continue helping other teams (front-end development, sales/marketing, app development, customer support)."No progress is made in your comfort zone"
Location: Seattle, WA
Date: Feb 2016 to Sept 2017
Position: Business Development / Sr. Font-End Developer
Create partnerships with new clients by analyzing current website needs and requirements and formulaize a plan to boost their online presence.
Listen and learn about the business and current pain points and needs of the client
Collaborate and recommend solutions to solve current issues
Work with the client in developing the initial scope of the project
Reach out to any third party entities that will be part of the project scope
Create and taylor custom proposals outlining goals, deliverables and specifications on how we'll achieve them
Create high-level SEO competitor analysis report to show areas for improvement
Maintain current relationships with long-term clients communicating company news, system upgrades and important trends and changes in the industry.
Location: Seattle, WA
Date: May 2010 to Feb 2016
Position: Sr. Front-End Developer
Senior Front End Web Developer integrating efelle media's CMS (Content Management System) modules into our customer web page templates along with custom web design and social media branding and integration. Responsible for training and mentoring the analysts and interns in content entry/formatting along with work-flow processes and unit testing. Also responsible for setting up, configuring and documenting the development and production server hosting environments which include MySQL, DNS, SSL and email configuration (G Suite). Provide 24/7 support working one-on-one with customers gathering requirements and developing solutions using web best practices and standards. Monitor and troubleshoot technical support tickets along with completing custom work orders. Create and document internal processes and procedures.
EO&T IT Business Systems
Location: Bellevue, WA
Date: May 2009 to May 2010
Position: Web Developer/Analyst
Support Shared Services Group (SSG) - Boeing Commute Office providing web development, database reporting and design, functional analysis, requirements analysis and configuration management for the Transportation Resource Assistance Management System (TRAMS) system.
Collaborate with customers one-on-one in refining the application/system architecture. Wrote documentation of the system modules and processes to help develop solutions and pinpoint current deficiencies. Documentation included process diagrams, wireframes, conceptual and technical models of both the database and application components. Integrate and align business processes to the system functions. Design and develop automated tasks/procedures in the database and web server to simplify manual reporting processes. Create ad hoc queries from teradata (EPDW) to generate weekly/monthly reports for the commute focals as well as WageWorks (Boeing vendor). Technical lead for the annual Enterprise, El Segundo and Mesa commute web surveys automating the email distribution, data collection and reporting to WSDOT, Los Angeles Metro Transit and Maricopa County.
Re-architected and successfully implemented automated processing of WageWorks participant data for the Commuter System reports (Incentive monthly totals and alternate commute modes).
Instrumental in the development and architecture of the new TRAMS Pre-Tax web tool building in automated back-end tasks in support of the St. Louis, Chicago and Wash DC commute offices.
Led the successful completion and implementation of the TRAMS Parking module(s) enhancement effort providing database and web development along with business systems analysis and configuration management support between the customer and development team.
EO&T Computing & Network Operations
Date: 1999 to May 2009
Position: Web Developer/Analyst
Designed and developed dynamic data driven websites integrating e-enabled solutions for the overall Computing &Network Operations organization. Developed and planned information architecture, database design and content management strategies focusing heavily on usability. Worked closely with customers in all realms of the system development (AD&S) lifecycle creating documentation, wireframing and designing prototypes of the web application UI/UX interfaces. Participated on company-wide web and IT teams (Web Working Group, CNO eBusiness).
Led the efforts in consolidating our director-level organization's 45 2nd-level and 1-level web sites into a functional based CMS (Content Management System) saving the organization $90,000/yr in web server space, while providing a one-stop-shop approach to our organization's products and services.
Showcased and demonstrated our CMS tool across CNO and successfully re-used and implemented our solution to other organizations throughout the CNO community.
Participated and collaborated with web focals across CNO in creating the branding of what have become the CNO web standards and successfully implemented these to all 2nd and 1st – level management web sites
Led the successful implementation of WSSO (Web Single Sign On) authentication into all our web applications.
Computing & Network Operations
Date: 1996 to May 1998
Position: Desktop Support/Workload Manager
Responsible for managing daily computing help tickets supporting 4000 employees within the Renton domain. Teamed and coordinated with the LAN, UNIX, and PC desktop technicians ensuring tickets were completed within the required timeframe. Represented our group on the Boeing Action Request System (BARS) deployment team leading our work cell to a successful implementation of the tool. Designed and maintained group web site.
Areas or Expertise
Web Hosting, Domain, DNS, SSL, G Suite (formally Google Apps)
Adobe CC (PS,FW), Sublime Text, Git, HeidiSQL, Sequel Pro, cPanel, Plesk, Domain/DNS, BigCommerce, Beanstalk, Office 365, G-Suite (Docs,Sheets,Forms), Paymo, Trello, Toggl, Basecamp, Google (Analytics, Tag Manager, Webmaster Tools)
Dreamweaver, Flash, ColdFusion, Oracle, Teradata, TextMate, MS SQL, Oracle SQL Dev, Teradata SQL Assistant, Visual Source Safe
MBA, Management Information Systems
Graduate Certificate, Information Systems
Adobe Flex & ColdFusion series,
SQL 2008 & Oracle Series
UC Irvine Extension
BFA, Graphic Media/Design
Washington State University (GO COUGS!)
One thing I always recommend to young professionals or anyone considering a career in Web Technology is to learn and try out different positions and functions.... read more